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  <author>
    <name>OpenDNS HR</name>
  </author>
  <title>Careers at OpenDNS</title>
  <subtitle>OpenDNS</subtitle>
  <link href="http://opendns.jobscore.com/jobs/opendns/list"/>
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  <updated>2010-03-17T23:17:00Z</updated>
  <id>tag:jobscore.com,2008-02-15:/b2bvO822Sr3klfaaWPp1Hh</id>
  <entry>
    <title>Operations, Jr. Systems Administrator and IT</title>
    <link href="http://opendns.jobscore.com/job_seeker/jobs/job_posting?job_id=bSAuu8mFOr34z1eJe4aGWH&amp;amp;ref=rss" rel="alternate"/>
    <link href="http://opendns.jobscore.com/job_seeker/jobs/apply_jump_page?job_id=bSAuu8mFOr34z1eJe4aGWH&amp;amp;ref=rss" rel="tag:jobscore.com/apply_url"/>
    <id>tag:jobscore.com,2010-03-17:/bSAuu8mFOr34z1eJe4aGWH</id>
    <category term="Global Operations" scheme="http://schemas.jobscore.com/atom#department"/>
    <category term="San Francisco, CA" scheme="http://schemas.jobscore.com/atom#location"/>
    <updated>2010-03-17T19:22:27Z</updated>
    <content type="xhtml">
<div xmlns='http://www.w3.org/1999/xhtml'><h3>About the company</h3>
<p>OpenDNS is building new pieces of fundamental infrastructure for the Internet. We provide an exciting and fulfilling work environment and unmatched opportunity for professional growth and excellent compensation. We are a startup funded by Sequoia Capital, Greylock Partners and Minor Ventures with a growing team working full-time at our fantastic offices in San Francisco and have been operating a profitable business since 2007. Together we want to see a better and safer Internet for end-users around the world in enterprises and households alike.</p>
<h3>About the position</h3>

<p>We are looking to add a new member to the OpenDNS Operations team. This role will handle all office Desktop Support and lightweight IT issues. You will be responsible for ensuring software, licensing, provisioning and other IT functions are handled with perfection and a high degree of efficiency. Our IT needs are fairly minimal right now so the other half of your job will be as a part of our operations team helping to run our global network of servers. This is an ideal job for a Jr. Systems Administrator who enjoys the IT part of operations or for a sharp IT person looking to branch into some more technical fields beyond Desktop Support.</p>

<p>You need to be a motivated and energetic person. You need people skills and you need to understand that your job is to help make sure people at the company have the IT resources they need to be successful. In the operations part of your job, you will be exposed to everything from bringing systems together from the bare metal to compiling software. You might help in security testing to configuring networking and routing. You will work with world-class operations folks who help manage DNS services for everyone from the Fortune 100 down to millions of families at home.</p>

<p>And since we're a small company with a mostly technical staff, you will also be doing some easy stuff like setting up new development environments including SVN, backups, office mail server (unix based) access, intranet management, etc.</p>

<p>This job will require you be part of the on-call rotation, which is approximately one week out of every month.</p>


<h3>Requirements</h3>

<ul>
<li>A university degree, preferably in a related field: computer science, math, physics, etc.</li>
<li>An unbelievably strong sense of integrity and reliability.</li>
<li>Mac OS X Server administration experience.</li>
<li>Experience with Windows and Mac OS networking.</li>

<li>Macintosh desktop support experience.</li>
<li>Experience with Debian Linux.</li>
<li>Experience owning the IT functions of your job including hardware and software purchasing.</li>
<li>Available to respond and handle after hour issues on occasion and be on call one week per month. We're operating a critical service which requires 24/7/365 uptime and being a part of that is something you're looking forward to.</li>
</ul>

<h3>Bonus points</h3>

<ul>
<li>Experience in a datacenter environment, racking machines, etc.</li>
<li>Experience with FreeBSD.</li>

<li>Experience working in a 24/7/365 service environment.</li>
<li>Any kind of networking or routing experience.</li>
</ul>

<h3>Quick skill list (keywords)</h3>

<p>Debian, Linux, PXE, FreeBSD, OpenBSD, Cisco Switches, Datacenters, Networking, BGP, OSPF, Anycast, Operations, Infrastructures, Systems Administration, Xen, KVM, qmail, tinydns, djbdns, Mac OS X Server, Windows Vista, Exchange, Windows XP</p>

<h3>Benefits of working at OpenDNS</h3>
<ul>
    <li>Innovative -- We aren't a social networking or Web 2.0 photosharing site. We work on core Internet protocols and make them better.</li>

    <li>No ladders to climb -- We keep a relatively flat corporate structure that promotes fast movement and flexible teams.</li>
    <li>Meritocracy -- The best ideas win, regardless of where they come from.</li>
    <li>Time off to relax -- As a startup, we work our butts off. That's why it's important to get away to clear your mind from time to time. Three weeks and 10 company holidays make that easy.</li>
    <li>Technologists -- We are a company of engineers and technologists passionate about delivering a better Internet.</li>
    <li>Offsites -- It takes getting away for a day every quarter to focus on where we want to be as a company and how we're going to get there.</li>
    <li>No timecards -- We have a few weekly team meetings, but other than that delivering results counts for a lot more than sitting in your chair.</li>

    <li>Food -- Hard work makes you hungry. We keep a well-stocked kitchen with everything from cereal to ice cream.</li>
    <li>Frosty beverages -- Fridays often end with some nice frosty brewed beverages and good conversations.</li>
    <li>Breakfast by the Founder/CEO -- The early bird gets the worm, or in our case waffles on most Wednesdays, served by our Founder/CEO.</li>
    <li>Insurance -- We've got you covered from your head to your toes. Medical, Dental and Vision.</li>
    <li>401K -- We're set up to help our team members practice responsible fiscal management.</li>
</ul>
</div>    </content>
  </entry>
  <entry>
    <title>Product Manager</title>
    <link href="http://opendns.jobscore.com/job_seeker/jobs/job_posting?job_id=alpXcSmFOr34QeeJe4aGWH&amp;amp;ref=rss" rel="alternate"/>
    <link href="http://opendns.jobscore.com/job_seeker/jobs/apply_jump_page?job_id=alpXcSmFOr34QeeJe4aGWH&amp;amp;ref=rss" rel="tag:jobscore.com/apply_url"/>
    <id>tag:jobscore.com,2010-03-17:/alpXcSmFOr34QeeJe4aGWH</id>
    <category term="Product Management" scheme="http://schemas.jobscore.com/atom#department"/>
    <category term="San Francisco, CA" scheme="http://schemas.jobscore.com/atom#location"/>
    <updated>2010-03-17T19:19:44Z</updated>
    <content type="xhtml">
<div xmlns='http://www.w3.org/1999/xhtml'><h3>About the company</h3>
<p>OpenDNS is building new pieces of fundamental infrastructure for the Internet. We provide an exciting and fulfilling work environment and unmatched opportunity for professional growth and excellent compensation. We are a startup funded by Sequoia Capital, Greylock Partners and Minor Ventures with a growing team working full-time at our fantastic offices in San Francisco and have been operating a profitable business since 2007. Together we want to see a better and safer Internet for end-users around the world in enterprises and households alike.</p>
<h3>About the position</h3>
<p>OpenDNS is looking for a Product Manager to be the owner for a number of OpenDNS's existing products and help us launch new ones. The Product Manager will need to figure out which bugs need fixing in our existing products, which existing and new services are most valuable to our customers and then define a path to ensure we don't drop the ball on any of them and have a clear roadmap to work from.</p>

<p>Additionally, the product manager will work with existing and new business and technology partners to understand product and technology requirements for the partnership and translate them into actionable product requirements for our engineers -- and most importantly, you will help fit it into the overall product roadmap. If you're interested in business development, this will also provide great exposure to that part of our business.</p>

<p>Ideally, the candidate will have some technical chops, be very capable of talking to customers and partners, be adept at creating professional and well-written materials, and assist marketing with product launches.</p>

<h3>Responsibilities</h3>
<ul>
	<li>Perform on-going competitive analysis, feature definition and prioritization, and other analytical tasks.</li>
	<li>Define product roadmap and product requirements for owned initiatives based on input from managers, customers, competitive and market analysis, and requirements from business development and engineering.</li>
	<li>Based on the product roadmap, write product requirements documents detailing enhancements to be executed by engineering.</li>
	<li>Work closely with engineering, QA and senior staff to ensure the right level of testing is being performed for each release and the right measurements are taking place to ensure a successful product launch.</li>
	<li>Work closely with engineering and operations to make sure approved features get launched on time.</li>

	<li>Work closely with sales and marketing to ensure product collateral and sales education is perfect before launch.</li>
</ul>

<h3>Requirements</h3>
<ul>
	<li>Superior time-management skills with an ability to manage multiple product lifecycles concurrently, from planning and development through launch and bug fixes.</li>
	<li>Experience in managing multiple projects simultaneously, each with competing resources and priorities.</li>
	<li>Strong writing skills and an ability to describe things clearly both to customers and internally with engineering.</li>

	<li>Strong sense of accountability and ownership for the resulting deliverable.</li>
	<li>Ability to interact with diverse technical and non-technical groups, across the entire organization, including presenting to the CEO.</li>
	<li>BA/BS from a reputed university required.</li>
</ul>

<h3>Benefits of working at OpenDNS</h3>
<ul>
    <li>Innovative -- We aren't a social networking or Web 2.0 photosharing site. We work on core Internet protocols and make them better.</li>

    <li>No ladders to climb -- We keep a relatively flat corporate structure that promotes fast movement and flexible teams.</li>
    <li>Meritocracy -- The best ideas win, regardless of where they come from.</li>
    <li>Time off to relax -- As a startup, we work our butts off. That's why it's important to get away to clear your mind from time to time. Three weeks and 10 company holidays make that easy.</li>
    <li>Technologists -- We are a company of engineers and technologists passionate about delivering a better Internet.</li>
    <li>Offsites -- It takes getting away for a day every quarter to focus on where we want to be as a company and how we're going to get there.</li>
    <li>No timecards -- We have a few weekly team meetings, but other than that delivering results counts for a lot more than sitting in your chair.</li>

    <li>Food -- Hard work makes you hungry. We keep a well-stocked kitchen with everything from cereal to ice cream.</li>
    <li>Frosty beverages -- Fridays often end with some nice frosty brewed beverages and good conversations.</li>
    <li>Breakfast by the Founder/CEO -- The early bird gets the worm, or in our case waffles on most Wednesdays, served by our Founder/CEO.</li>
    <li>Insurance -- We've got you covered from your head to your toes. Medical, Dental and Vision.</li>
    <li>401K -- We're set up to help our team members practice responsible fiscal management.</li>
</ul>
</div>    </content>
  </entry>
  <entry>
    <title>Inside Sales Representative</title>
    <link href="http://opendns.jobscore.com/job_seeker/jobs/job_posting?job_id=dcOly-mFKr34z1eJe4aGWH&amp;amp;ref=rss" rel="alternate"/>
    <link href="http://opendns.jobscore.com/job_seeker/jobs/apply_jump_page?job_id=dcOly-mFKr34z1eJe4aGWH&amp;amp;ref=rss" rel="tag:jobscore.com/apply_url"/>
    <id>tag:jobscore.com,2010-03-17:/dcOly-mFKr34z1eJe4aGWH</id>
    <category term="Sales" scheme="http://schemas.jobscore.com/atom#department"/>
    <category term="San Francisco, CA" scheme="http://schemas.jobscore.com/atom#location"/>
    <updated>2010-03-17T19:17:42Z</updated>
    <content type="xhtml">
<div xmlns='http://www.w3.org/1999/xhtml'><h3>About the company</h3>
<p>OpenDNS is building new pieces of fundamental infrastructure for the Internet. We provide an exciting and fulfilling work environment and unmatched opportunity for professional growth and excellent compensation. We are a startup funded by Sequoia Capital, Greylock Partners and Minor Ventures with a growing team working full-time at our fantastic offices in San Francisco and have been operating a profitable business since 2007. Together we want to see a better and safer Internet for end-users around the world in enterprises and households alike.</p>
<h3>About the position</h3>
<p>OpenDNS is seeking an Inside Sales Representative to join our growing OpenDNS Enterprise Sales Team.</p>

<h3>Duties and responsibilities</h3>
<ul>
<li>Manage, respond to, and qualify incoming web and phone leads/inquiries regarding OpenDNS's product offering.</li>
<li>Pre-qualify leads through detailed customer needs analysis, product overview and potential solution fit. Understand strengths and weaknesses of competitor's products to properly position and convey OpenDNS's value proposition.</li>

<li>Work with Sales and Marketing to generate leads and new business through warm and cold calls.</li>
<li>Properly document and track all pertinent sales and customer information related to the opportunity and account in Salesforce.com. Identify next steps required and manage process to close.</li>
<li>Identify potential road blocks in deals and escalate to appropriate team members.</li>
</ul>

<h3>Skills and experience</h3>
<ul>
<li>Excellent verbal (via telephone) and written (via email) communications skills</li>
<li>Track record of over-achieving quota (top 10-20% of company) in past positions</li>
<li>Strong listening and presentation skills</li>

<li>Technical sales capabilities which support selling to Network Operation Managers and Administrators and Network Security Mangers and Directors, balanced with tactical skills for a fast-paced, high volume lead follow-up environment</li>
<li>Ability to work in a fast-paced, open and collaborative team environment</li>
<li>Self starter with the ability to manage multiple priorities effectively</li>
<li>Ability to effectively close business while maintaining a high level of customer satisfaction</li>
</ul>

<h3>Preferred qualifications</h3>
<ul>
<li>Bachelor's Degree</li>
<li>2-5 years of technology inside sales with proven history of success closing business via phone in a high volume environment</li>

<li>Experience selling SaaS-based applications and services</li>
<li>Knowledge of networking and security products</li>
<li>Experience working with Salesforce.com</li>
<li>High Energy / Positive Attitude / Customer Focused</li>
</ul>

<h3>Benefits of working at OpenDNS</h3>
<ul>
    <li>Innovative -- We aren't a social networking or Web 2.0 photosharing site. We work on core Internet protocols and make them better.</li>
    <li>No ladders to climb -- We keep a relatively flat corporate structure that promotes fast movement and flexible teams.</li>

    <li>Meritocracy -- The best ideas win, regardless of where they come from.</li>
    <li>Time off to relax -- As a startup, we work our butts off. That's why it's important to get away to clear your mind from time to time. Three weeks and 10 company holidays make that easy.</li>
    <li>Technologists -- We are a company of engineers and technologists passionate about delivering a better Internet.</li>
    <li>Offsites -- It takes getting away for a day every quarter to focus on where we want to be as a company and how we're going to get there.</li>
    <li>No timecards -- We have a few weekly team meetings, but other than that delivering results counts for a lot more than sitting in your chair.</li>
    <li>Food -- Hard work makes you hungry. We keep a well-stocked kitchen with everything from cereal to ice cream.</li>

    <li>Frosty beverages -- Fridays often end with some nice frosty brewed beverages and good conversations.</li>
    <li>Breakfast by the Founder/CEO -- The early bird gets the worm, or in our case waffles on most Wednesdays, served by our Founder/CEO.</li>
    <li>Insurance -- We've got you covered from your head to your toes. Medical, Dental and Vision.</li>
    <li>401K -- We're set up to help our team members practice responsible fiscal management.</li>
</ul>
</div>    </content>
  </entry>
  <entry>
    <title>Sales Engineer</title>
    <link href="http://opendns.jobscore.com/job_seeker/jobs/job_posting?job_id=bzFp8YmFKr34QeeJe4aGWH&amp;amp;ref=rss" rel="alternate"/>
    <link href="http://opendns.jobscore.com/job_seeker/jobs/apply_jump_page?job_id=bzFp8YmFKr34QeeJe4aGWH&amp;amp;ref=rss" rel="tag:jobscore.com/apply_url"/>
    <id>tag:jobscore.com,2010-03-17:/bzFp8YmFKr34QeeJe4aGWH</id>
    <category term="Sales" scheme="http://schemas.jobscore.com/atom#department"/>
    <category term="San Francisco, CA" scheme="http://schemas.jobscore.com/atom#location"/>
    <updated>2010-03-17T19:14:46Z</updated>
    <content type="xhtml">
<div xmlns='http://www.w3.org/1999/xhtml'><h3>About the company</h3>
<p>OpenDNS is building new pieces of fundamental infrastructure for the Internet. We provide an exciting and fulfilling work environment and unmatched opportunity for professional growth and excellent compensation. We are a startup funded by Sequoia Capital, Greylock Partners and Minor Ventures with a growing team working full-time at our fantastic offices in San Francisco and have been operating a profitable business since 2007. Together we want to see a better and safer Internet for end-users around the world in enterprises and households alike.</p>
<h3>Responsibilities</h3>

<ul>
<li>Work with Inside Sales to provide technical assistance with pre- and post- sales through evaluation, closure and on-boarding</li>
<li>Prepare demos to assist with enterprise sales calls</li>
<li>Be a resource for inside sales personnel; provide demos/WebEx as needed</li>
<li>Learn entire range of products and features from a technical standpoint</li>

<li>Document solutions and processes needed by sales, support, engineering, etc</li>
<li>Proactively busy; can work independently</li>
<li>Able to provide training on products for customers and internal personnel</li>
<li>Work with support personnel on specific customer cases </li>
<li>Need to be flexible in regards to working atypical hours due to time zone differences</li>
<li>Create/enter bugs and features for engineering based on customer feedback and personal experience</li>
<li>Actively participates in deploying and testing new releases</li>
</ul>

<h3>Education and experience requirements</h3>

<ul>
<li>Bachelor's degree in computer field preferred, or equivalent work experience </li>
<li>3-5 yrs experience in IT, network operations support, or application engineering role</li>
<li>Good understanding of the architecture and the various web application tier and database tier components</li>
<li>Solid understanding of Windows networking, Active Directory, BIND, etc</li>
<li>A desire to pick up new technologies and skills</li>
<li>A solid ability to research problems, test proof of concepts and communicate solutions</li>
<li>Experience with Apache, IIS, Linux Operating Systems, Windows Operating Systems</li>
<li>Must be authorized to work in the United States on a full-time basis for any employer</li>

</ul>

<h3>Benefits of working at OpenDNS</h3>
<ul>
    <li>Innovative -- We aren't a social networking or Web 2.0 photosharing site. We work on core Internet protocols and make them better.</li>
    <li>No ladders to climb -- We keep a relatively flat corporate structure that promotes fast movement and flexible teams.</li>
    <li>Meritocracy -- The best ideas win, regardless of where they come from.</li>
    <li>Time off to relax -- As a startup, we work our butts off. That's why it's important to get away to clear your mind from time to time. Three weeks and 10 company holidays make that easy.</li>

    <li>Technologists -- We are a company of engineers and technologists passionate about delivering a better Internet.</li>
    <li>Offsites -- It takes getting away for a day every quarter to focus on where we want to be as a company and how we're going to get there.</li>
    <li>No timecards -- We have a few weekly team meetings, but other than that delivering results counts for a lot more than sitting in your chair.</li>
    <li>Food -- Hard work makes you hungry. We keep a well-stocked kitchen with everything from cereal to ice cream.</li>
    <li>Frosty beverages -- Fridays often end with some nice frosty brewed beverages and good conversations.</li>
    <li>Breakfast by the Founder/CEO -- The early bird gets the worm, or in our case waffles on most Wednesdays, served by our Founder/CEO.</li>

    <li>Insurance -- We've got you covered from your head to your toes. Medical, Dental and Vision.</li>
    <li>401K -- We're set up to help our team members practice responsible fiscal management.</li>
</ul>
</div>    </content>
  </entry>
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