About the Company

OpenDNS is building new pieces of fundamental infrastructure for the Internet and having a great time doing what we are passionate about. We provide an exciting and fulfilling work environment, unmatched opportunity for professional growth and excellent compensation. We are a startup funded by Minor Ventures, Sequoia Capital and Greylock Partners, with a small team working full-time at our fantastic offices in San Francisco (which provides tons of space and comfort). We are supported and advised by well-respected and well-known technologists who excel in their field. Together we want to see a better and safer Internet for end-users and consumers. We look forward to talking with you.

Job Summary

OpenDNS is seeking our first Product Manager, who will play a pivotal role in working with the management team, engineering team and marketing team to shape and grow the OpenDNS product offerings. This is a ground-floor opportunity in a financially stable and rapidly growing company. We are seeking candidates of all experience levels.

Duties and Responsibilities

• Gather customer input and convert into product features and functionality.
• Meet with current OpenDNS customers to understand existing issues and trends.
• Meet with target customer prospects to gather a broad broad sense of the market and opportunities.
• Understand how customers are using competitors’ products and learn if/how business needs are being met by competitors’ products. Track competitive moves, products, and standards in the market.
• Create a product definition that can be developed and released successfully into the market.
• Work closely with the engineering team, understanding how to create product specifications with appropriate tradeoffs and resource requirements.
• Work closely with the sales team, helping them make the sales process more effective. Support the sales team on customer calls. Train the sales force on existing and new products.
• Work closely with the marketing team, helping define product message and assisting with presentations and other communication.
• Work closely with the business development team to help set the agenda for alliances based on specific product features and integration requirements. Assist in the creation of these business relationships.

Skills and Experience

• Excellent verbal (via telephone) and written (via email) communications skills
• Strong listening and presentation skills
• Strong technical capabilities
• Ability to work in a fast-paced, open, and collaborative environment
• Self-starter with the ability to manage multiple priorities effectively
• Ability to effectively close business while maintaining a high level of customer satisfaction

Preferred Qualifications

• Bachelor's Degree
• Previous experience with subscription software and/or services
• Knowledge of networking and security products
• Experience with both enterprise AND consumer technology products (BONUS POINTS)
• High Energy / Positive Attitude / Customer Focused

Benefits of working at OpenDNS

• Innovative -- We aren't a social networking or Web 2.0 photosharing site. We work on core Internet protocols and make them better.
• No ladders to climb -- We keep a relatively flat corporate structure that promotes fast movement and flexible teams.
• Meritocracy -- The best ideas win, regardless of where they come from.
• Time off to relax -- As a startup, we work our butts off. That's why it's important to get away to clear your mind from time to time. Three weeks and 10 company holidays make that easy.
• Technologists -- We are a company of engineers and technologists passionate about delivering a better Internet.
• Offsites -- It takes getting away for a day every quarter to focus on where we want to be as a company and how we're going to get there.
• No timecards -- We have a few weekly team meetings, but other than that delivering results counts for a lot more than sitting in your chair.
• Food -- Hard work makes you hungry. We keep a well-stocked kitchen with everything from cereal to ice cream.
• Frosty beverages -- Fridays often end with some nice frosty brewed beverages and good conversations.
• Breakfast by the Founder -- The early bird gets the worm, or in our case Waffles on most Wednesdays, served by our Founder.
• Insurance -- We've got you covered from you head to your toes. Medical, Dental and Vision.
• 401K -- We're setup to help our team members practice responsible fiscal management.

Note: This is for full time work only -- no contractors or recruiters. Salary is commensurate with experience!

About the Company

OpenDNS is building new pieces of fundamental infrastructure for the internet and having a great time doing what we are passionate about. We provide an exciting and fulfilling work environment, unmatched opportunity for professional growth, and excellent compensation. We are a Minor Ventures, Sequoia Capital and Greylock Partners well funded startup with a small team working full time at our fantastic offices in San Francisco (which provides tons of bandwidth and comfort). We are supported and advised by well-respected and well-known technologists who excel in their field. Together we want to see a better and safer internet for end-users and consumers. We look forward to talking with you.

Job Summary

OpenDNS is seeking our first Account Manager / Inside Sales Manager who can play a pivotal role in working with the management team to shape and grow the OpenDNS business. This is a ground floor opportunity in a financially stable and rapidly growing company.

Duties and Responsibilities

• Manage and respond to and qualify incoming web and phone leads/inquiries regarding OpenDNS's Product offering.
• Pre-qualify leads through detailed customer needs analysis, product overview and potential solution fit. Understand strengths and weaknesses of competitor's products to properly position and convey OpenDNS's value proposition.
• Properly document and track all pertinent sales and customer information related to the opportunity and account in salesforce.com. Identify next steps required and manage process to close.
• Identify potential road blocks in deals and escalate to appropriate team members.
• Assist Business Development with incoming partnership and distribution requests.

Skills and Experience

• Excellent verbal (via telephone) and written (via email) communications skills
• Strong listening and presentation skills
• Technical sales capabilities which support selling to Network Operation Managers and Administrators and Network Security Mangers and Directors, balanced with tactical skills for a fast-paced, high volume lead follow-up environment
• Ability to work in a fast pace, team environment, open and collaborative environment
• Self starter with the ability to manage multiple priorities effectively
• Ability to effectively close business while maintaining a high level of customer satisfaction

Preferred Qualifications

• Bachelor's Degree
• 2-5 years of technology inside sales with proven history of success closing business via phone. Bonus points for previous experience with subscription software and/or services.
• Knowledge of networking and security products.
• Experience working with Salesforce.com. Bonus points for being an expert!
• High Energy / Positive Attitude / Customer Focused

Benefits of working at OpenDNS

• Innovative -- We aren't a social networking or Web 2.0 photosharing site. We work on core Internet protocols and make them better.
• No ladders to climb -- We keep a relatively flat corporate structure that promotes fast movement and flexible teams.
• Meritocracy -- The best ideas win, regardless of where they come from.
• Time off to relax -- As a startup, we work our butts off. That's why it's important to get away to clear your mind from time to time. Three weeks and 10 company holidays make that easy.
• Technologists -- We are a company of engineers and technologists passionate about delivering a better Internet.
• Offsites -- It takes getting away for a day every quarter to focus on where we want to be as a company and how we're going to get there.
• No timecards -- We have a few weekly team meetings, but other than that delivering results counts for a lot more than sitting in your chair.
• Food -- Hard work makes you hungry. We keep a well-stocked kitchen with everything from cereal to ice cream.
• Frosty beverages -- Fridays often end with some nice frosty brewed beverages and good conversations.
• Breakfast by the Founder -- The early bird gets the worm, or in our case Waffles on most Wednesdays, served by our Founder.
• Insurance -- We've got you covered from you head to your toes. Medical, Dental and Vision.
• 401K -- We're setup to help our team members practice responsible fiscal management.

Note: This is for full time work only -- no contractors or recruiters. Salary is commensurate with experience!

The Position

Junior Systems Administrator for a world-class global network.

The Opportunity

Do want to learn how to manage a geographically diverse network of servers and gear in a high-availability environment? Do you enjoy writing code and scripts to make your life easier? Do you find the idea of racking gear in a datacenter fun rather than torture?

Do you believe in the KISS and measure-twice-cut-once philosophies?

We are looking for a motivated and energetic person who wants to be a part of the operations team that operates the OpenDNS infrastructure. You will be exposed to everything from bringing systems together from bare metal to compiling software to doing security testing to networking and routing.

We will make you into an operations ninja.

In this position you will be doing stuff like setting up new development environments including SVN, backups, office mail server (unix based) access, intranet management, etc.

Requirements

• An unbelievably strong sense of integrity and reliability.
• A desire to learn and advance in your career.
• The ability to be proactive, aggressive, self-start, and get things done.
• Experience with Debian Linux or familiar with a common Linux distribution.
• Experience in a datacenter environment, racking machines, etc.
• Experience with setting up laptops, configuring printers and typical IT tasks.
• Experience with bash or shell scripting.
• Experience with Xen or other virtualization technology
• Available to respond and handle after hour issues and be on call. We're operating a critical service which requires 24/7/365 uptime.

Bonus Points

• A university degree, preferably in a related field: computer science, math, physics, etc.
• Experience with FreeBSD or OpenBSD.
• Some experience with SQL.
• Experience working in a 24/7/365 service environment.
• Experience debugging hardware issues.
• Any kind of networking or routing experience.

Quick Skill List (keywords):

Debian, Linux, PXE, FreeBSD, OpenBSD, Cisco Switches, Datacenters, Networking, BGP, OSPF, Anycast, Operations, Infrastructures, Systems Administration, Xen, OpenVPN, Trac, Subversion, IT

The Company

OpenDNS is building new pieces of fundamental infrastructure for the internet and having a great time doing what we are passionate about. We provide an exciting and fulfilling work environment, unmatched opportunity for professional growth, and excellent compensation. We are a profitable startup with a small team working full time at our fantastic offices in San Francisco (which provides tons of bandwidth and comfort). We are supported and advised by well-respected and well-known technologists who excel in their field. Together we want to see a better and safer internet for end-users and consumers. We look forward to talking with you.

Benefits of working at OpenDNS

• Innovative -- We aren't a social networking or Web 2.0 photosharing site. We work on core Internet protocols and make them better.
• No ladders to climb -- We keep a relatively flat corporate structure that promotes fast movement and flexible teams.
• Meritocracy -- The best ideas win, regardless of where they come from.
• Time off to relax -- As a startup, we work our butts off. That's why it's important to get away to clear your mind from time to time. Three weeks and 10 company holidays make that easy.
• Technologists -- We are a company of engineers and technologists passionate about delivering a better Internet.
• Offsites -- It takes getting away for a day every quarter to focus on where we want to be as a company and how we're going to get there.
• No timecards -- We have a few weekly team meetings, but other than that delivering results counts for a lot more than sitting in your chair.
• Food -- Hard work makes you hungry. We keep a well-stocked kitchen with everything from cereal to ice cream.
• Frosty beverages -- Fridays often end with some nice frosty brewed beverages and good conversations.
• Breakfast by the founder -- The early bird gets the worm, or in our case Waffles on Wednesdays, served by our founder.
• Insurance -- We've got you covered from you head to your toes. Medical, Dental and Vision.
• 401K -- We're set up to help our team members practice responsible fiscal management.

Other Details

Please email with questions if you've got 'em. Thanks!

Note: There are multiple positions available -- this is for full time work only -- no contractors or recruiters. Salary is commensurate with experience!