About the Company

OpenDNS is building new pieces of fundamental infrastructure for the Internet and having a great time doing what we are passionate about. We provide an exciting and fulfilling work environment, unmatched opportunity for professional growth and excellent compensation. We are a startup funded by Minor Ventures, Sequoia Capital and Greylock Partners, with a small team working full-time at our fantastic offices in San Francisco (which provides tons of space and comfort). We are supported and advised by well-respected and well-known technologists who excel in their field. Together we want to see a better and safer Internet for end-users and consumers. We look forward to talking with you.

Job Summary

OpenDNS is seeking our first Product Manager, who will play a pivotal role in working with the management team, engineering team and marketing team to shape and grow the OpenDNS product offerings. This is a ground-floor opportunity in a financially stable and rapidly growing company. We are seeking candidates of all experience levels.

Duties and Responsibilities

• Gather customer input and convert into product features and functionality.
• Meet with current OpenDNS customers to understand existing issues and trends.
• Meet with target customer prospects to gather a broad broad sense of the market and opportunities.
• Understand how customers are using competitors’ products and learn if/how business needs are being met by competitors’ products. Track competitive moves, products, and standards in the market.
• Create a product definition that can be developed and released successfully into the market.
• Work closely with the engineering team, understanding how to create product specifications with appropriate tradeoffs and resource requirements.
• Work closely with the sales team, helping them make the sales process more effective. Support the sales team on customer calls. Train the sales force on existing and new products.
• Work closely with the marketing team, helping define product message and assisting with presentations and other communication.
• Work closely with the business development team to help set the agenda for alliances based on specific product features and integration requirements. Assist in the creation of these business relationships.

Skills and Experience

• Excellent verbal (via telephone) and written (via email) communications skills
• Strong listening and presentation skills
• Strong technical capabilities
• Ability to work in a fast-paced, open, and collaborative environment
• Self-starter with the ability to manage multiple priorities effectively
• Ability to effectively close business while maintaining a high level of customer satisfaction

Preferred Qualifications

• Bachelor's Degree
• Previous experience with subscription software and/or services
• Knowledge of networking and security products
• Experience with both enterprise AND consumer technology products (BONUS POINTS)
• High Energy / Positive Attitude / Customer Focused

Benefits of working at OpenDNS

• Innovative -- We aren't a social networking or Web 2.0 photosharing site. We work on core Internet protocols and make them better.
• No ladders to climb -- We keep a relatively flat corporate structure that promotes fast movement and flexible teams.
• Meritocracy -- The best ideas win, regardless of where they come from.
• Time off to relax -- As a startup, we work our butts off. That's why it's important to get away to clear your mind from time to time. Three weeks and 10 company holidays make that easy.
• Technologists -- We are a company of engineers and technologists passionate about delivering a better Internet.
• Offsites -- It takes getting away for a day every quarter to focus on where we want to be as a company and how we're going to get there.
• No timecards -- We have a few weekly team meetings, but other than that delivering results counts for a lot more than sitting in your chair.
• Food -- Hard work makes you hungry. We keep a well-stocked kitchen with everything from cereal to ice cream.
• Frosty beverages -- Fridays often end with some nice frosty brewed beverages and good conversations.
• Breakfast by the Founder -- The early bird gets the worm, or in our case Waffles on most Wednesdays, served by our Founder.
• Insurance -- We've got you covered from you head to your toes. Medical, Dental and Vision.
• 401K -- We're setup to help our team members practice responsible fiscal management.

Note: This is for full time work only -- no contractors or recruiters. Salary is commensurate with experience!