About the Company

OpenDNS is building new pieces of fundamental infrastructure for the internet and having a great time doing what we are passionate about. We provide an exciting and fulfilling work environment, unmatched opportunity for professional growth, and excellent compensation. We are a Minor Ventures, Sequoia Capital and Greylock Partners well funded startup with a small team working full time at our fantastic offices in San Francisco (which provides tons of bandwidth and comfort). We are supported and advised by well-respected and well-known technologists who excel in their field. Together we want to see a better and safer internet for end-users and consumers. We look forward to talking with you.

Job Summary

OpenDNS is seeking our first Account Manager / Inside Sales Manager who can play a pivotal role in working with the management team to shape and grow the OpenDNS business. This is a ground floor opportunity in a financially stable and rapidly growing company.

Duties and Responsibilities

• Manage and respond to and qualify incoming web and phone leads/inquiries regarding OpenDNS's Product offering.
• Pre-qualify leads through detailed customer needs analysis, product overview and potential solution fit. Understand strengths and weaknesses of competitor's products to properly position and convey OpenDNS's value proposition.
• Properly document and track all pertinent sales and customer information related to the opportunity and account in salesforce.com. Identify next steps required and manage process to close.
• Identify potential road blocks in deals and escalate to appropriate team members.
• Assist Business Development with incoming partnership and distribution requests.

Skills and Experience

• Excellent verbal (via telephone) and written (via email) communications skills
• Strong listening and presentation skills
• Technical sales capabilities which support selling to Network Operation Managers and Administrators and Network Security Mangers and Directors, balanced with tactical skills for a fast-paced, high volume lead follow-up environment
• Ability to work in a fast pace, team environment, open and collaborative environment
• Self starter with the ability to manage multiple priorities effectively
• Ability to effectively close business while maintaining a high level of customer satisfaction

Preferred Qualifications

• Bachelor's Degree
• 2-5 years of technology inside sales with proven history of success closing business via phone. Bonus points for previous experience with subscription software and/or services.
• Knowledge of networking and security products.
• Experience working with Salesforce.com. Bonus points for being an expert!
• High Energy / Positive Attitude / Customer Focused

Benefits of working at OpenDNS

• Innovative -- We aren't a social networking or Web 2.0 photosharing site. We work on core Internet protocols and make them better.
• No ladders to climb -- We keep a relatively flat corporate structure that promotes fast movement and flexible teams.
• Meritocracy -- The best ideas win, regardless of where they come from.
• Time off to relax -- As a startup, we work our butts off. That's why it's important to get away to clear your mind from time to time. Three weeks and 10 company holidays make that easy.
• Technologists -- We are a company of engineers and technologists passionate about delivering a better Internet.
• Offsites -- It takes getting away for a day every quarter to focus on where we want to be as a company and how we're going to get there.
• No timecards -- We have a few weekly team meetings, but other than that delivering results counts for a lot more than sitting in your chair.
• Food -- Hard work makes you hungry. We keep a well-stocked kitchen with everything from cereal to ice cream.
• Frosty beverages -- Fridays often end with some nice frosty brewed beverages and good conversations.
• Breakfast by the Founder -- The early bird gets the worm, or in our case Waffles on most Wednesdays, served by our Founder.
• Insurance -- We've got you covered from you head to your toes. Medical, Dental and Vision.
• 401K -- We're setup to help our team members practice responsible fiscal management.

Note: This is for full time work only -- no contractors or recruiters. Salary is commensurate with experience!